FAQS & CONTACT 15
Each product page has a detailed size chart. We recommend checking your measurements before ordering. If you're between sizes, size up for our oversized fits and size down for our regular fits. For personalized advice, message us on Telegram.
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as ABA Pay, Wing, and bank transfers for orders within Cambodia.
You can cancel your order within 2 hours of placing it by messaging us directly on Telegram (+855 70 367 692). After 2 hours, your order may already be in production or shipped.
We're sorry for the mix-up! Reach out to us within 7 days of receiving your order via Telegram with your order number and a photo of what you received. We'll arrange a replacement immediately.
Check that your card details are correct and you have sufficient funds. If the issue continues, try a different payment method or reach out to us on Telegram for assistance.
Within Cambodia: 1–3 business days. Southeast Asia: 5–10 business days. Worldwide: 10–14 business days. You'll receive a tracking number once your order ships.
Yes, we ship worldwide from Phnom Penh. International shipping costs are calculated at checkout based on your location and order weight.
Once your order ships, we'll send a confirmation email with your tracking number. You can also message us on Telegram anytime for an update.
Contact us on Telegram within 14 days of the expected delivery date. We'll work with the courier to locate your package or arrange a replacement.
You have 14 days from delivery to request a return or exchange. Items must be unworn, unwashed, and in original condition with tags attached.
Message us on Telegram with your order number and reason for return. We'll send you the return instructions and address within one business day.
Yes, exchanges for a different size of the same item are welcome within 14 days, subject to availability. Message us on Telegram to start the process.
Once we receive and inspect your return, we'll process the refund to your original payment method within 5–7 business days.
Machine wash cold, inside out, with similar colors. Air dry when possible. Iron inside out on low heat. Avoid bleach and harsh detergents to preserve the print and fabric.
Yes, every drop is produced in limited quantities to maintain quality and exclusivity. Once a piece is sold out, it's typically gone for good — so move fast when you see something you want.
